Privacy & Security

We are committed to your privacy! 

We do not sell or share our customers' personal information with any third parties except if required to do so legally. We collect and store information about the pages viewed by our website visitors. We use this data to identify visitor behavior which will help us to improve the overall site experience. We are not responsible for the Privacy Policy content on sites linked to by PetsDrugMart.ca. 

PetsDrugMart.ca does collect a certain amount of information from our customers and visitors to our website. We do this for the effective running of our day-to-day business and in improving your experience with PetsDrugMart.ca We know that keeping your personal information private is very important and we do this responsibly and in accordance with Canadian law. Maintaining your confidence in us is our priority.

Protecting your information is very important to us.  All transactions are secure and encrypted with 128-bit high grade encryption or better during checkout.

Errors & Misprints

Product prices may be periodically updated to reflect changes in cost. Availability of products are subject to change without notice. PetsDrugMart.ca reserves the right to revoke and/or limit any stated offers and to correct any errors, misprints, or inaccuracies, even after an order has been submitted, as permitted by law. If you have already been charged for your purchase, PetsDrugMart.ca will make refunds to you on your original method of payment for any cancelled items/orders.

Promotion & Purchase Limits

We reserve the right to modify or end promotions at any time for any reason. We reserve the right to limit purchases by customers, or to reduce quantities ordered with refunds being issued back to the method of purchase, whether due to stock, misprints, limiting of wholesale purchases, or for any other reason. We will endeavour to contact our customers to let them know of any changes to their orders in a timely manner.

Office Hours

Our office will be closed the following holidays this year. Orders will not be shipped on these days, however, online ordering will still be available and all orders will be processed the next business day.